Use Messages to stay in touch with your agency and see what your caregiver noted about your visits. It's a direct line to your care team. Tap Messages at the bottom of the app. Tap the button to start a conversation with your agency (if this is your first time). Type your message—ask about your schedule, billing, caregiver, or anything else about your care. Tap Send to send it to your agency's support team Your agency's reply will appear in the same conversation, so you have a full history of all your communication. Check back to see their response. After each visit, your caregiver may leave notes about what they did. Here's how to find them: Tap Home or Plans to view your completed visits. Open a finished visit to see its details. Scroll down to the Visit notes section to read what your caregiver recorded The visit detail also shows the time your caregiver arrived and left, their name, which care plan they worked on, and which tasks they completed. This gives you a complete record of the care provided.