Open a shift to edit its time, date, assigned caregiver, or notes. If the shift is part of a recurring plan, you can choose whether the change applies to just this visit or to future visits as well. Find the shift on the calendar or open a schedule detail page and select a shift row. A modal opens showing the shift status, caregiver, time, client, rate, and any related notes or exceptions. Use the Edit button to change the time, date, duration, assigned caregiver, or notes. Use Reassign to swap caregivers. Use Cancel to remove the shift from the schedule. Choose the action that matches what you need to do. If the shift is part of a recurring plan and you edit time or assignment, choose whether to apply the change to this visit only, to this visit and all future visits, or to the entire plan. Confirm your choice before saving. When editing, enter the new start time, end time, assigned caregiver, or notes. Hailo checks for conflicts with the new caregiver's schedule and flags any overlapping shifts or missing credentials before you save. If you cancel a shift, select the cancellation reason (e.g., client request, caregiver unavailable, authorization ended) and add a brief note. Cancellation reasons help you track why schedules change and stay compliant with payer rules. Review the summary of changes, any conflict warnings, and the scope choice (for recurring plans). If everything is correct, save or confirm the action. Notifications go to affected caregivers if the shift is alr…