Settings is where you configure how Hailo works for your agency. A left sidebar menu shows all sections so you can navigate quickly or find what you need. Start in Profile. Enter your agency's business name, legal name, DBA, tax ID, license number, size, founded date, and about section. Upload your agency logo here. This information appears on invoices and client communications. Enter your primary office address and select your agency timezone (Eastern, Central, Mountain, or Pacific). The timezone is used for report delivery, shift scheduling defaults, and billing cycles. Go to Notifications to choose what types of messages you receive (shift approvals, messages, compliance alerts, etc.) and how often. Each team member can customize their own preferences independently. Open Billing to set how you send invoices to clients. Add accepted payment methods (credit card, ACH, check), set payment terms, and choose an invoice template. Connect your payment processor to collect online payments. In Payroll, set your pay period, overtime rule defaults, mileage rate, and reimbursement handling. Choose the export format your payroll provider needs (ADP, QuickBooks, Paychex, Excel, or generic CSV). Open Compliance to track credential requirements your agency enforces. Check Integrations to see available third-party connections (such as CareSmartz360). Use Import and Export sections to back up or migrate agency data.