Keep your accounts receivable current by recording payments, following up on overdue invoices, and using payment reminders to encourage timely payment. Go to Billing, find the invoice, and open it. The invoice detail shows its balance due, status (Sent, Partial, Paid, Overdue, or Draft), due date, and available actions. Sent means the invoice was delivered and awaits payment. Partial means the client has paid part of the balance. Overdue means the due date has passed and the invoice is not fully paid. Paid means the full amount has been received. If the invoice is Sent or Overdue and the due date has passed, click Email reminder or Retry reminder to send a courtesy message. Track whether reminders are successfully delivered so you know if the client received the notice. Click Record payment to log offline payments, checks, transfers, or other methods not processed through Hailo's payment system. Enter the amount received and date paid, then save the record. Click View invoice PDF to download a copy for your records, forward to your accountant, or attach to an email. Keep PDFs for your payment ledger and audit trail. Review the Accounts receivable section at the top of Billing to see invoices aged by due date. Follow your agency's collection process for invoices past due 30, 60, or more days.